Mobile Control


Take control of the texts that we send you or opt out totally – your choice. If you provide us with your mobile number here are details or what we aim to do for you.

Our system is designed to keep you informed in real time about how your booking is progressing – if we have your mobile number we aim to send you 3 texts and also a confirmation text.

Text on accept – this is sent to you when the driver accepts your booking – at this point he is on his way to you – initially you are sent details of the vehicle to look for, a tracking link which can be used if you have a smart phone, a rough estimated time of arrival and finally if quoted the price you should be expected to pay.

Text on arrive – this is sent to you when the driver arrives at your collection point – we re-confirm the details of the vehicle to look for, provide you with the drivers name and a link to enable you to download our free APP.

Text on completion – when the booking has completed you will receive a final message – this thanks you for using Hornchurch MiniCabs but more importantly provides you with your unique booking reference and link to rate your experience – lastly you will also receive a link to allow you to download a receipt for your journey.

Text confirmation – we can confirm your booking – this will send you a text showing the date, time and collection address for your booking and finally if quoted the price you should be expected to pay.

Marketing – on occasion we may send you a message reminding you of a service or alerting you to an offer or new rate – we will NEVER share your details with any other company – we do not aim to badger you with texts but it is the fastest way for us to communicate with you.

We take a very responsible position on enabling you to control what texts you receive – so you are able to control what texts we send – please click here.

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Remember ‘For your own safety, please book your car with the booking office & NOT the driver’