Ever wondered why you can have the same journey and pay 2 different fares or even pay a different fare every time?
We operate a single fare structure that is at the core for all journeys – however the way the tariff is selected can impact your fare, here we will explain the differences.
Firstly the basics – fares are derived from the vehicle type, distance travelled and waiting time.
If you call us and ask for a car from A to B then a standard tariff is selected – this means that the driver records the distance travelled then calculates the appropriate fare. If you have the same journey and the driver uses a different route then the overall distance may be different resulting in a different fare – all fares are subject to waiting time being added if for any reason your not ready at the appointed time or perhaps you stop en-route.
If you call us and ask for a car from A to B but ask us for a quote then we select the most direct route and provide you with a fixed price for that journey – now to ensure that you pay the amount we have quoted you we select a quote tariff – this locks the price for the journey providing you start and complete at point A & B as told to us when booked – the driver can select any route, any distance but the fare will be as quoted to you – all fares are subject to waiting time being added if for any reason your not ready at the appointed time or perhaps you stop en-route.
We also have various automated booking systems – these use a slightly more aggressive pricing structure – fares are always displayed prior to booking when using any of the automated systems with the exception of automated voice and text – these will work on a standard tariff.
Remember our fares increase slightly from 17.00 to 05.59 when we operate a night tariff.
Keep in mind that if you have different size vehicles this will change the fare also – estate cars and 6 seater vehicles will be charged at a higher rate.
Fares for journeys if booked using the same method, vehicle type and driven using the same route will always be the same – differences can occur for any of the above reasons.
Our drivers carry mobile personal data assistants which will clearly display the fare – this way you can be assured you are paying the correct amount.
Any job providing you have all the information can be quoted before you travel.
Proud to serve Ardleigh Green
Remember ‘For your own safety, please book your car with the booking office & NOT the driver’